Frequently Asked Questions
Is the Serene Sling easy to use?
Our Serene Sling’s one-piece, pocket design makes it very easy to use. Check out How to Wear for information on our different carrying styles.
What is the age and weight limit?
If your baby is newborn to 2 years old, weighing under 25 pounds, then you need a Serene Sling! Multiple carrying styles give you lots of options for your growing baby.
Is the Serene Sling safe for me and my baby?
The pocket design keeps baby secure, but you must adhere to the warnings, usage instructions and safety precautions. Check out How to Wear for more information.
Is the Serene Sling comfortable for me and my baby?
Since our soft knit is also flexible, it won’t bind and confine. The sling hugs your baby close, but still allows for some stretching and wiggle room. As for you, you’ll love the way the wide shoulder strap distributes baby’s weight for maximum comfort.
Can I wear the Serene Sling if I am pregnant?
It’s never a good idea to put weight on your abdomen when you are pregnant. We recommend that you do not use the Serene Sling, or any sling for that matter, when you are expecting.
How do I know what size Serene Sling will fit me?
We’ve tried to make the sizing as easy as possible. We recommend that you measure your bust size for the most accurate sizing, but using your t-shirt size works too. Please see our sizing chart. Remember, size is sometimes a tricky thing and depending on your height, weight and torso length, you may comfortably wear more than one size.
If I order online, how long will it take for my Serene Sling to arrive?
Your Serene Sling will usually ship in 1-3 business days, and arrival times are based on standard shipping schedules. Express shipping is also available if you just can’t wait to get your sling! We’ll let you choose your shipping method at checkout.
What is the return/exchange policy for the Serene Sling?
If you purchase your Serene Sling from a local retailer, you can return or exchange it according to the store’s policy. If purchased online we will exchange your sling or refund your money. Slings must be returned within 30 days of receipt date in new condition with all original packaging. Click here